Privacy Policy

Last Updated: [Insert Date]

Welcome to Aquapac SurfBoard Shop (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.bodyboardsoffer.com.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment processors), and phone number.
• Transaction Data: Details about purchases you’ve made including products ordered, payment method, and order history.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services including clickstream data and page interaction information.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for various purposes:

• To process and fulfill your orders for water sports equipment and accessories
• To communicate with you about your orders, account, or customer service requests
• To improve our website, products, and customer service
• To prevent fraudulent transactions and monitor against theft
• To provide you with information, products, or services that you request from us
• To deliver relevant website content and advertisements to you
• To comply with legal obligations and protect our legal rights

3. Data Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: We share information with third parties who perform services on our behalf, such as payment processing (Visa, MasterCard, JCB, PayPal), shipping carriers, and marketing service providers.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

4. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data:

• All transactions are processed using 256-bit SSL encryption
• Payment card details are processed securely by our payment partners and are not stored on our servers
• Regular security assessments of our systems
• Access controls to limit who can access your personal information

While we strive to protect your personal information, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request copies of your personal data.
• Rectification: You can request that we correct any information you believe is inaccurate.
• Erasure: You can request that we erase your personal data, under certain conditions.
• Restriction: You can request that we restrict the processing of your personal data.
• Objection: You can object to our processing of your personal data.
• Data Portability: You can request that we transfer the data we have collected to another organization.

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and shopping cart contents
• Understand how you use our website to improve user experience
• Deliver targeted advertisements about water sports equipment and accessories
• Analyze website traffic and trends

You can set your browser to refuse all or some browser cookies, but this may affect certain website features.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

10. Contact Us